Service Parts & Accessories
Bodyshop
We have 2 Official Bodyshops within our Chester & Leicester retailers and have associations with MBUK approved Bodyshops through our other 10 sites ensuring that your car will be well looked after - wherever you are.
We guarantee that only quality parts are used in our approved body shops and that repairs are carried out to the highest standards. What’s more, when you use a Mercedes-Benz approved bodyshop you have the added comfort of knowing that all work will be carried out to Mercedes-Benz standards of quality.
If you are having body repairs done as part of an insurance claim, insist on the work being done at a Mercedes-Benz approved bodyshop. It’s well within your rights. And it guarantees a quality of workmanship that will return your car to its original condition – pristine, all over.
Click here to contact your local Mercedes-Benz retailer to arrange for your car’s body repair.
How annoying is a small scratch, a scuff, a dent or a ding on your lovely Mercedes-Benz? It’s bad enough when you do it yourself. And it’s even worse if someone else does it. But now, if it happens, you can relax.
Your local Mercedes-Benz Official Workshop now offers a quick, easy and inexpensive solution, to repair minor damage without the cost of removing panels or the hassle of having your car out of action for days.
Instead, simply book your car in for an appointment at our Small Area Repair Technique (SMART) workshop. They’ll sort out everything from a chipped windscreen to a torn seat, a cracked bumper to a dented wing – and have your Mercedes-Benz back to you as good as new, in next to no time.
- No need to claim on insurance
- No impact on your no claims bonus
- No effect on your insurance premium
OUR MERCEDES-BENZ APPROVED BODYSHOP
Whether it's a minor scratch or major damage resulting from a serious accident we are fully equipped with all the latest technologies to restore your Mercedes-Benz to its former glory.
We guarantee that only Genuine Mercedes-Benz parts are used in our approved bodyshop and that repairs are carried out to the highest standards. What’s more, when you use a Mercedes-Benz approved bodyshop you have the added comfort of knowing that all work will be carried out to Mercedes-Benz standards of quality.
YOU HAVE THE RIGHT TO NOMINATE A REPAIRER OF YOUR CHOICE.
Nobody knows your Vehicle's bodywork better than us?
If the worst happens and you accidently damage your vehicle, there are two options open to you. Let your insurance company decide where to have the repairs done. or insist on having your car repaired by our Mercedes-Benz Approved Bodyshop.
KNOW YOUR RIGHTS!
Insurance companies direct policyholder's vehicles into their "approved" repairers. A network af repairers that they have chosen. This enables them to keep their own costs down. They also dictate the level of service and quality of repair you the customer receives. Does controlling their cost mean repairing your vehicle cheaply?
It has been agreed with the Officer of Fair Trading and The British Board Of Motor Insurers that as a Motor Vehicle insurance policy holder you have the right to choose the repairer you wish to carry out the repairs on your vehicle, regardless of the insurance company's advice. You are not obliged to use their approved repairers.
Our Mercedes-Benz Approved Bodyshop works to the same high standards at which your car was originally designed. Precise repairs are expertly done, so that your car will be returned to you in the same perfect condition that it left the factory.
In the event of an accident, comprehensive support is just a telephone call away. Our Mercedes-Benz Approved Bodyshop accident management service provides dependable, trouble free assistance from the moment of impact to the completion of all related tasks. Why settle for less?
A subtle distinction but a world of difference
The modern Mercedes-Benz vehicle uses high strength, ultra high strength along with aluminium panels as part of its complex vehicle structure. This latest technology enables Mercedes-Benz to reduce the weight and improve safety aspects of the bodyshell, thus making the repair procedure even more complex than before.
Repair techniques now include:
- MIG brazing
- Riveting and bonding
- Inverta Spot Welding
- The full use of the Mercedes-Benz Workshop Information System (WIS)
Approved Bodyshop Services and Benefits:
- Our technicians are guaranteed to have up-to-the minute Mercedes-Benz factory training
- Use of Genuine Mercedes-Benz Parts
- Approved Mercedes-Benz Paint (Glasurit)
- Latest technology and equipment as Approved by Mercedes-Benz
- Mercedes-Benz loan cars (Automatic & Manual)
- Local collection and delivery
- 24-Hour recovery service (C/O our Accident Management Service)
- Estimates while you wait
- All insurance work undertaken
- All vehicles given a complimentary service wash
- Full valet service available on request using genuine Autoglym products
Q: Do you offer a loan car service?
A: Yes. We offer a selection of Mercedes-Benz loan cars (automatic and manual) subject to availability. Please contact us for further information
Q: What documentation do I require for a loan car?
A: On the day of collection we will need to see: Full UK Driving License (both parts if applicable), Copy of Insurance cover if covered by yourself.
Q: Is the loan vehicle complimentary?
A: Yes. There is no charge for the loan car however we do require the car to be fully comprehensively insured during the loan period. You can undertake this yourselves or we can cover the car on your behalf at a cost of £10 per day or a maximum charge of £50 should you require it longer than 5 days.
Q: How long will my repairs take?
A: There are a number of factors that can influence this.
Once your repairs are authorised by yourself or your insurance company we will contact you to give you an approximate completion date. We will also keep you updated via phone or text should you require it.
Q: Will the repairs affect the manufactuers warranty on my vehicle?
A: No, provided the repairs are undertaken by an Approved Mercedes-Benz Bodyshop such as ourselves.
