Service Parts & Accessories
Warning: Beware of Imitations
When it comes to taking care of your Mercedes-Benz, visit your local approved Mercedes-Benz Official Workshop.
Whilst other independent non-official workshops may claim to be specialists and have trained technicians, only a Mercedes-Benz Official Workshop guarantees that all technicians working on your car have the most up-to-date technical knowledge and expertise. If you don’t see the Mercedes-Benz name and Star then it isn’t a Mercedes-Benz Official Workshop.
Servicing your car at our Mercedes-Benz Official Workshop offers the following benefits;
- Competitive pricing and value for money
- Complimentary service safety measures and automatic factory upgrades (only an Official Workshop can offer this).
- Complimentary collection and delivery service within the local area or a complimentary courtesy vehicle*
- Only Genuine Mercedes-Benz Parts fitted carrying a 2 year guarantee plus only the latest diagnostic equipment used
- Complimentary 40 point health check
- Up-to-date Mercedes-Benz Trained Technicians and Customer Service team.
- Supply and fitting of Mercedes-Benz Original Tyres
- Mobilo European Breakdown cover for up to 30 years+
- Improved residual value - 9 out of 10 customers would rather buy a Mercedes-Benz that had been serviced at an Official Workshop than at a non-approved independent specialist**.
- Our Official Workshop services your Mercedes-Benz to the correct recommended manufacturers specification some non-approved independent specialists may claim that a full service has been completed but would not meet Mercedes-Benz required levels
*Subject to availability at the retailer listed and may differ at other retailers. Must be requested at point of booking. ** Data source: MBUK 2009. +Mercedes-Benz Mobilo applies to vehicles registered on or after 1 April 2008 and is eligible as long as the vehicle has up-to-date scheduled servicing at an official workshop from it’s fourth year onwards at an Official Workshop. First 3 years guaranteed.
Official Workshop - What does this mean?
When it comes to servicing your car you want to be sure it’s getting the attention it deserves, from the people who know it best. Which is why it makes sense to choose Inchcape Mercedes-Benz. Our Official Workshop guarantees the highest standards and exceptional levels of service. Why not take a look at three reasons below to bring your car to us?
1. We constantly scrutinise our service and let you judge the results.
Every year, Inchcape Mercedes-Benz send out thousands of customer satisfaction questionnaires nationwide to find out what people think about the quality of service at our Official Workshops. We then include the average percentage of people who recommend Inchcape Mercedes-Benz within our sign of approval as shown overleaf. We also subscribe to the Motor Industry Code of Practice for Service and Repair - guaranteeing an open, fair and honest way of doing business.2. Our technicians are guaranteed to have up-to-the-minute training.
Whether it’s a diagnosis, service or repair technician who works on your car, you can be sure they will be fully trained, to standards set by Inchcape Mercedes-Benz engineers. These standards are audited twice a year by Inchcape Mercedes-Benz, so you can rest assured that the right person, with the right skills will be there to look after your vehicle.3. A full manufacturer’s service is more than ‘just a service’.
At Inchcape Mercedes-Benz, your vehicle will receive nothing but the highest level of technical expertise. Your service book will only be stamped once all the necessary checks and maintenance have been completed to the exacting standards set by the engineers who built your car. As part of our ongoing quality assurance programme we also develop mid-life service measures to ensure the optimum performance and reliability of our cars. Rest assured that these are all carried out as a complimentary service.Electronic Service Sheet
This system allows you to enter your vehicle’s details and confirm what parts should be included in your next service, according to the manufacturer’s guidelines. There are three simple steps to guide you through the system and once completed, you will receive a full list of parts that are required.
You will also be issued with an Official Workshop Service Code at the end of the three steps which you can then supply to any of our Official Workshops. This will enable them to complete the service required as per the manufacturer’s guidelines.
Please click here for Electronic Service Sheet
